On a personal note I am heartbroken by how this product has gone from being completely reliable to having issues multiple times a day, literally every single day, doing very mundane tasks like editing notes, making notes, and scanning documents to file in notebooks.
Given that none of my other concerns have been addressed by EN staff I'm not expecting much but I wanted to share in case others are having these issues. This is clearly not a product that is working correctly across multiple platforms.
Essentially I have three versions of the app with three different sets of information. The web app has still not synced up the notebook in question (now at 25 minutes) and the Mac OS version hasn't synced the notebook correctly in more than 24 hours. the note was not there.Īt the end of the day, the app does not sync correctly and this can't be blamed on just timing. The web app opened to the note, but when I clicked on the notebook that contained that note. I clicked on that "internal" link, which then opened in the web app. I then went back to MacOS which still couldn't see the scanned note, but correctly synced the existing note so I could see the internal link that I had just pasted in iOS. So I copied the internal link in iOS, then pasted it into an existing note in iOS. The Mac application does not show ANY of the documents including the two scannable documents that have been sitting in the notebook for over 24 hoursįurthermore, even the sync fail is unreliable: I scanned a document using Rocketbook, and was unable to find the note in my MacOS. The web application shows all of the documents but does not show the new title that was edited in iOS (currently 18 minutes since the edit) IOS app shows all of the documents with the title of the scanned document edited in iOS correctly changed This includes a regular text based note, a scanned document using the EN iOS app to create note and scan document, and then I have two documents that I scanned using Scannable yesterday. To explain this I created several notes on my phone to test the sync (see screen shots below). Whenever I create a note in iOS it does not sync correctly with the web app, and does not sync at all with the Mac OS app. Notes are not syncing properly between the iOS app, the web app, and the Mac App.
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